Tourism Profile in the South East

TSE is the body responsible for the development and promotion of tourism across the South East. Working with partner organisations, TSE’s remit is to develop the tourism economy in line with the South East England Development Agency (SEEDA) economic strategy. We exist to provide vision and a sense of purpose to a vital industry made up of diverse interests and stakeholders. To remain a leading UK destination, we need to work together with stakeholders to ensure the provision of high levels of service and product quality which customers increasingly expect.

TSE has the pan-regional contacts and links to provide extensive, impartial, confidential and free advice. By working with us you can save valuable time and potentially accelerate your investment decision. Where hotel companies have strict criteria in terms of identifying and acquiring sites for new hotel development, TSE has gone some way to increasing awareness of these criteria and requirements by producing guidance for local authorities on attracting hotel investment. In order to drive more pro-active sustainable hotel development in the region, TSE has worked with partners since 2001 to provide hotel developers with :

TSE can also provide support and information through the following services:

Training

TSE is the lead regional tourist board for tourism training in England. The Training Services department, working through and with sub-regional co-ordinators and partners across the South East, offers a wide range of advice, guidance/ information and training specifically geared to the tourism industry.

The team is also involved in delivering a variety of projects and initiatives, which enable tourism businesses to access cost effective and tailored training solutions to meet individual and business needs. These are mainly delivered through sector specific specialist advisors and facilitators through a mix of one-to-one visits/one day participative workshops and learning sessions and where applicable through on-line provision.

TSE also offer the Welcome to Excellence national suite of customer care programmes and some of the one day individual courses can now be used towards gaining a level 2 qualification (www.welcometoexcellence.co.uk).

We are constantly developing and adding to our portfolio of products and services. In most instances, these are delivered on a local basis across the whole of the SE Region and funding subsidies may be available.

Marketing

Let your business benefit from the combined marketing expertise of Tourism South East (TSE). Choose from a variety of marketing solutions available. Combining tried and tested favourites with innovative new campaigns, TSE offers a variety of ways for you to boost your business in the coming year.

TSE offers value for money through partnerships and a targeted approach to obtaining return on investment through its marketing plan. Our Marketing team would be pleased to help and advise members about their specific marketing requirements.

Our activities are centred on those brands and themes that research shows are most meaningful to the consumer and are carefully targeted to achieve results. A fresh design style for all our brochures and campaigns help TSE stand out from the competition, and new media/online routes to market are used to support all our activities.

Membership

Whether you are developing a £multi-million hotel, a major attraction or a small bed and breakfast business, membership of Tourism South East means the same — support, advice and the potential to make significant savings.

We understand that the needs of each new development, start up or expansion are different and have differentiated the benefits we offer to reflect this, continuously reviewing and adding to these. The most up to date information regarding all the benefits we offer can be found on our industry website through the above link.

For more information contact:

Tourism South East Development Team

TSEdevelopment@tourismse.com

T: + 44 (0) 23 8062 5400

F: + 44 (0) 23 8061 2678.

www.industry.visitsoutheastengland.com.